Standard Delivery Policy

At Be You, we strive to provide convenient and reliable delivery options for our customers, both locally and internationally. Please review the following details regarding our delivery process:

Local Delivery:

1. Delivery Zones: We offer deliver through City Link Malaysia.

2. Delivery Pricing: The cost of local delivery varies based on flat RM20 (West Malaysia) and RM10 (East Malaysia). We offer free standard shipping on orders over RM250 (West Malaysia) and RM150 (East Malaysia).

3. Delivery Timeframe: Local delivery orders are typically dispatched within 1-2 business days of payment confirmation. Delivery times may vary depending on your location, but generally range from 1-3 business days.

International Shipping:

1. Shipping Destinations: We offer international shipping to select countries worldwide. Please refer to our checkout page to see if we ship to your country.

2. Shipping Rates: International shipping rates are calculated based on the destination country, package weight, and selected shipping method. Shipping costs will be displayed during the checkout process. We offer free standard shipping on orders over RM600

3. Customs and Duties: Please note that international orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Order Processing:

1. Processing Time: Orders are processed and dispatched within 1-2 business days of payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.

Delivery Address:

1. Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders that are undeliverable due to incorrect or incomplete addresses provided by the customer.

Contact Us:If you have any questions about our Delivery Policy, international shipping rates, or need assistance with your order, please contact our customer service team WhatsApp at 0169737300.